We’ve all said something we regret — not because we intended to hurt someone, but because the words came out wrong.
A friend excitedly tells you they’re getting a new car. You automatically respond with, “It must be nice to buy a new car.” The shift is immediate. You try to clarify by saying, “I mean, not everyone is lucky enough to buy a new car,” and realize you’ve only made it worse.
This is the moment when conflict repair matters: not in the heat of the moment, but afterward, when the conversation has already gone off track.
This article focuses on how to repair a conversation after it has already gone awry using simple conflict repair scripts that reopen communication.
Before you continue, we thought you might like to download our five positive psychology tools for free. These engaging, science-based exercises will help you effectively deal with difficult circumstances and give you the tools to improve the resilience of your clients, students, or employees.
A friend excitedly tells you they’re getting a new car. You automatically respond with, “It must be nice to buy a new car.” The shift is immediate. You try to clarify by saying, “I mean, not everyone is lucky enough to buy a new car,” and realize you’ve only made it worse.
This is the moment when conflict repair matters: not in the heat of the moment, but afterward, when the conversation has already gone off track.
This article focuses on how to repair a conversation after it has already gone awry using simple conflict repair scripts that reopen communication.
Before you continue, we thought you might like to download our five positive psychology tools for free. These engaging, science-based exercises will help you effectively deal with difficult circumstances and give you the tools to improve the resilience of your clients, students, or employees.
